UPDATED: Max Air abandons passengers in Maiduguri for several hours

A local airliner, Max Air, abandoned about 80 of it’s passengers in the Maiduguri Airport without explanation and situation report for 11 hours.

“This sad development is a recurring factor in the Nigerian Aviation sector” says Mr Abdulahi Aminu, one of the stranded passengers at the Maiduguri Airport.

The flight was scheduled for 02:15 PM Friday and later rescheduled for 03:15 PM and that was the last the passengers heard from the airline operators. “I am very disappointed in Max Air. This is the second time I’ll have to suffer this kind of treatment due to their unprofessional conduct” Mr Aminu lamented.

Mr Kenneth, one of the affected passengers told this newspaper that there have been no communication between the airline and the passengers since the last mail informing them of the change of flight time from 02:15 pm to 03:15 pm. “We have relied on fellow stranded passengers in Abuja airport for information. The airline is not speaking to us, the regulators are all sleeping and there’s uncertainty everywhere” he said.

In a telephone conversation with the representatives of Max Air, this paper was told that a technical issue was detected with the airplane that was supposed to convey the passengers and that the operators were working to fix the issue.

Asked why there has been gap in communication, the representative said the fault was with the station manager in Abuja.

The 03:15 pm flight later arrived when most passengers had given up at about 12:00 am Saturday. On board apologies were offered by the pilot but it was already stale.

Efforts to reach management of the airline as at the time this report was published met dead ends. There’s also no information on any planned compensation for the inconveniences.

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